Refunds Policy

Last updated: 21 July 2026

We want you to be happy with what you buy. This policy explains when refunds apply — and it never takes away your statutory rights.

Digital products and the cooling-off right

Our products are digital and delivered immediately. As set out in our Terms of Sale, when you choose immediate access you consent to delivery beginning at once and acknowledge that the usual 14-day cancellation right no longer applies. So we don’t offer refunds simply for change of mind once a file has been downloaded or a tool unlocked.

If something’s wrong — you’re covered

Your rights under the Consumer Rights Act 2015 stand. If a product is faulty, doesn’t work, or isn’t as described, you’re entitled to have it put right or refunded. That includes, for example:

• A file that won’t open or download.
• A tool that doesn’t unlock after payment.
• A product that’s materially different from its description.

How to ask for a refund

Email hello@getroadworthy.co.uk with your order reference (from your Gumroad receipt) and a short description of the problem, ideally within 14 days of purchase. We aim to reply within 2 working days. Where a refund is due, it’s made to your original payment method through Gumroad.

Payments and disputes

Payments are processed by Gumroad as merchant of record. If you paid through Gumroad, refunds are issued via Gumroad; their buyer support and refund process may also apply.

Nothing in this policy affects your legal rights as a consumer.